Balancing billable & non-billable work
%20(1).png)
Find the right balance between billable and essential work
Too much admin or too many meetings can sink your billable utilization. Timely helps you track where time is going, so you can reduce waste, plan better, and free up more hours for revenue-generating work.
%20(1).png)
%20(1).png)
Track billable hours without lifting a finger
Timely captures every task automatically, giving you a clear split between billable and non-billable time. No manual input, no missed revenue, just accurate data to improve how your team works.
Use time data to spot what’s helping – or hurting – your margins
Timely’s reporting shows how your team is spending time and where to make changes. When non-billable work creeps too high or internal tasks get ignored, you’ll know exactly what to adjust.
%20(1).png)
"Timely isn’t just a time tracking tool; it’s a time management tool. We’ve seen a clear increase in billable hours and overall efficiency since we started using it."
Stats Title
Stats phrase
Stats phrase
Stats phrase
.avif)
How to get it done in Timely
Balancing billable and non-billable work in your business doesn't need to be stressful. Get the data you need to streamline operations and boost your profitability!
Download the Memory App
Automate time tracking to eliminate manual entry. Have quick visibility into time drains.
Create projects
Set up Projects for general tasks so you can understand your internal processes. For example, create a project specifically for 1:1 meetings or All-Hands meetings. Set the Client as Admin so you can attribute all these projects to Admin!
Create tags
Create Tags to get into further detail, such as a tag for vacation, sick leave, or national holidays. Or perhaps in the office vs at home vs onsite.
Create a custom report
Compare billable vs. non-billable hours to streamline operations and boost profitability. Compare Tags and Projects on projects.
%20(1).png)
- Remove the current class from the content27_link item as Webflows native current state will automatically be applied.
- To add interactions which automatically expand and collapse sections in the table of contents select the content27_h-trigger element, add an element trigger and select Mouse click (tap)
- For the 1st click select the custom animation Content 27 table of contents [Expand] and for the 2nd click select the custom animation Content 27 table of contents [Collapse].
- In the Trigger Settings, deselect all checkboxes other than Desktop and above. This disables the interaction on tablet and below to prevent bugs when scrolling.
What is billable vs. non-billable work and why does it matter?
Billable work refers to tasks and projects that generate revenue, while non-billable work includes internal activities such as meetings, training, and administrative tasks. For consultancies, agencies, SaaS businesses, and professional services firms, balancing billable and non-billable time is critical to maintaining profitability. Too much non-billable work reduces revenue potential, while too little can lead to operational inefficiencies and burnout.
The impact of billable utilization on profitability
Billable utilization - the percentage of an employee’s time spent on revenue-generating work - directly influences a company’s financial health. A low utilization rate means that too much time is spent on non-billable activities, reducing the firm’s overall profitability. While some non-billable time is necessary for business development and internal improvements, tracking and managing it effectively ensures that resources are used efficiently.
.png)
Common challenges in balancing billable and non-billable work
Many businesses struggle to strike the right balance between billable and non-billable tasks. Excessive internal meetings, administrative burdens, and unclear work allocation can lead to lost revenue opportunities. On the other hand, focusing too much on billable work without dedicating time to strategic planning and training can result in long-term inefficiencies and skill gaps. Finding the right balance requires clear visibility into how time is spent across teams and projects.
The role of time tracking in optimizing billable work
Accurate time tracking is essential for understanding how much time is spent on billable versus non-billable work. Without clear data, businesses risk underestimating the impact of administrative work or overestimating their revenue-generating capacity. Tracking time across different categories helps identify inefficiencies, streamline workflows, and ensure teams are spending the right amount of time on revenue-driving activities.
Measuring and improving billable utilization
Measuring billable utilization rates is key to setting realistic targets and optimizing team productivity. By tracking the ratio of billable to non-billable work, firms can identify trends, address inefficiencies, and make informed staffing decisions. Regular reviews of utilization rates help ensure that workloads are balanced and that employees are not overwhelmed by excessive billable expectations.
.png)
Strategies for improving the balance between billable and non-billable work
To optimize productivity and profitability, businesses should streamline administrative processes, minimize unnecessary meetings, and automate non-billable tasks where possible. Encouraging better time management, setting clear priorities, and using technology to track work allocation can help teams maintain a healthy balance between billable and non-billable work.
How Timely can help
How Timely facilitates effective management of billable and non-billable work
Timely has a host of features designed to help businesses track and manage billable and non-billable hours with precision. By automating time tracking, Timely ensures that all work activities are recorded without manual input, providing a clear distinction between revenue-generating tasks and internal operations. Teams can categorize activities seamlessly, allowing for detailed insights into time allocation helping to assess the balance between billable and non-billable work, ensuring time for both client tasks and internal functions. Timely empowers managers with real-time data to adjust workloads, streamline processes, and enhance overall operational efficiency.
.avif){kind=tracking}
Automatic time tracking for precise billing and resource allocation
Timely’s AI-powered automatic time tracking captures every work activity without the need for manual timers, ensuring that nothing is forgotten and no billable hour goes unrecorded. This automation allows employees to focus more on their core responsibilities. Accurate tracking of billable hours leads to precise invoicing, fostering trust with clients and reducing revenue leakage.
Beyond billing, the detailed time data collected by Timely aids in resource allocation by highlighting how time is spent across various tasks and projects. Managers can analyze this information to spot time-wasting non-billable activities, optimize resource use, and boost profitability and efficiency.
Comprehensive reporting for informed decision-making
Timely’s Reports unlock powerful insights into both billable and non-billable hours. With Timely it is easy to evaluate employee utilization rates, project profitability, and the effectiveness of internal processes. By having a clear understanding of where time is invested, companies can identify opportunities for improvement, such as reallocating resources or adjusting project scopes to enhance efficiency.
Customizable reports in Timely highlight trends in work allocation and support strategic planning that suits your business. For instance, if non-billable hours are consistently high, it may indicate a need for process optimization or additional training. Armed with this information, decision-makers can implement targeted interventions to balance workloads, reduce unnecessary internal tasks, and ensure that professionals are dedicating sufficient time to revenue-generating activities.
Integration with existing workflows for seamless operations
Timely seamlessly integrates with a wide range of project management and communication tools, along with QuickBooks and Zapier for 500+ additional app integrations. These integrations ensure accurate tracking of billable and non-billable hours by syncing data across tools, making it easier to optimize time allocation and boost profitability. Minimizing non-billable admin hours creates more room for billable work, directly driving profitability. Timely’s integrations also offer a holistic view of work distribution, allowing managers to monitor progress in real-time and make adjustments as needed.
Leveraging AI for continuous improvement
Timely’s AI Timesheet Assistant suggests time entries based on past timesheet data, minimizing time spent time tracking while increasing its accuracy. It reduces errors and omissions, freeing up employees to focus on billable work and drive results. Even small time savings add up, boosting margins across the business. This is just one of many ways Timely helps businesses eliminate inefficiencies and optimize operations.
Ready to make the most of your time?
.svg){kind=icon}
Balance billable and non-billable work effectively
What is billable vs. non-billable work and why does it matter?
The impact of billable utilization on profitability
Common challenges in balancing billable and non-billable work
The role of time tracking in optimizing billable work
Measuring and improving billable utilization
Strategies for improving the balance between billable and non-billable work
How Timely can help
How Timely facilitates effective management of billable and non-billable work
Automatic time tracking for precise billing and resource allocation
Comprehensive reporting for informed decision-making
Integration with existing workflows for seamless operations
Leveraging AI for continuous improvement
Balancing billable and non-billable work effectively in Timely
What is billable vs. non-billable work and why does it matter?
Billable work refers to tasks and projects that generate revenue, while non-billable work includes internal activities such as meetings, training, and administrative tasks. For consultancies, agencies, SaaS businesses, and professional services firms, balancing billable and non-billable time is critical to maintaining profitability. Too much non-billable work reduces revenue potential, while too little can lead to operational inefficiencies and burnout.
The impact of billable utilization on profitability
Billable utilization - the percentage of an employee’s time spent on revenue-generating work - directly influences a company’s financial health. A low utilization rate means that too much time is spent on non-billable activities, reducing the firm’s overall profitability. While some non-billable time is necessary for business development and internal improvements, tracking and managing it effectively ensures that resources are used efficiently.
Common challenges in balancing billable and non-billable work
Many businesses struggle to strike the right balance between billable and non-billable tasks. Excessive internal meetings, administrative burdens, and unclear work allocation can lead to lost revenue opportunities. On the other hand, focusing too much on billable work without dedicating time to strategic planning and training can result in long-term inefficiencies and skill gaps. Finding the right balance requires clear visibility into how time is spent across teams and projects.
The role of time tracking in optimizing billable work
Accurate time tracking is essential for understanding how much time is spent on billable versus non-billable work. Without clear data, businesses risk underestimating the impact of administrative work or overestimating their revenue-generating capacity. Tracking time across different categories helps identify inefficiencies, streamline workflows, and ensure teams are spending the right amount of time on revenue-driving activities.
Measuring and improving billable utilization
Measuring billable utilization rates is key to setting realistic targets and optimizing team productivity. By tracking the ratio of billable to non-billable work, firms can identify trends, address inefficiencies, and make informed staffing decisions. Regular reviews of utilization rates help ensure that workloads are balanced and that employees are not overwhelmed by excessive billable expectations.
Strategies for improving the balance between billable and non-billable work
To optimize productivity and profitability, businesses should streamline administrative processes, minimize unnecessary meetings, and automate non-billable tasks where possible. Encouraging better time management, setting clear priorities, and using technology to track work allocation can help teams maintain a healthy balance between billable and non-billable work.
How Timely can help
How Timely facilitates effective management of billable and non-billable work
Timely has a host of features designed to help businesses track and manage billable and non-billable hours with precision. By automating time tracking, Timely ensures that all work activities are recorded without manual input, providing a clear distinction between revenue-generating tasks and internal operations. Teams can categorize activities seamlessly, allowing for detailed insights into time allocation helping to assess the balance between billable and non-billable work, ensuring time for both client tasks and internal functions. Timely empowers managers with real-time data to adjust workloads, streamline processes, and enhance overall operational efficiency.
Automatic time tracking for precise billing and resource allocation
Timely’s AI-powered automatic time tracking captures every work activity without the need for manual timers, ensuring that nothing is forgotten and no billable hour goes unrecorded. This automation allows employees to focus more on their core responsibilities. Accurate tracking of billable hours leads to precise invoicing, fostering trust with clients and reducing revenue leakage.
Beyond billing, the detailed time data collected by Timely aids in resource allocation by highlighting how time is spent across various tasks and projects. Managers can analyze this information to spot time-wasting non-billable activities, optimize resource use, and boost profitability and efficiency.
Comprehensive reporting for informed decision-making
Timely’s Reports unlock powerful insights into both billable and non-billable hours. With Timely it is easy to evaluate employee utilization rates, project profitability, and the effectiveness of internal processes. By having a clear understanding of where time is invested, companies can identify opportunities for improvement, such as reallocating resources or adjusting project scopes to enhance efficiency.
Customizable reports in Timely highlight trends in work allocation and support strategic planning that suits your business. For instance, if non-billable hours are consistently high, it may indicate a need for process optimization or additional training. Armed with this information, decision-makers can implement targeted interventions to balance workloads, reduce unnecessary internal tasks, and ensure that professionals are dedicating sufficient time to revenue-generating activities.
Integration with existing workflows for seamless operations
Timely seamlessly integrates with a wide range of project management and communication tools, along with QuickBooks and Zapier for 500+ additional app integrations. These integrations ensure accurate tracking of billable and non-billable hours by syncing data across tools, making it easier to optimize time allocation and boost profitability. Minimizing non-billable admin hours creates more room for billable work, directly driving profitability. Timely’s integrations also offer a holistic view of work distribution, allowing managers to monitor progress in real-time and make adjustments as needed.
Leveraging AI for continuous improvement
Timely’s AI Timesheet Assistant suggests time entries based on past timesheet data, minimizing time spent time tracking while increasing its accuracy. It reduces errors and omissions, freeing up employees to focus on billable work and drive results. Even small time savings add up, boosting margins across the business. This is just one of many ways Timely helps businesses eliminate inefficiencies and optimize operations.
