[Track by Memory](/integrations/) Help Scout # Help Scout Timely makes every second you spend in communicating with your customers in Help Scout accountable. Gain clarity over the time your team spends in Help Scout with automatic time tracking. [Start your free trial](https://app.timelyapp.com/join)[Book a demo](/book-a-demo/) ![Timely automatic time tracker icon](/cdn/64ef0f81a599d7f1e13789b8_timely-icon.svg) ### Overview ## Track time in Help Scout Timely makes every second your team spends in Help Scout accountable: - Track all the time your team spends communicating in Help Scout - Quantify resources spent on customer service - Manage your net non-billable internal time - Monitor your company’s communications burden - Optimize team productivity and time efficiency And it’s completely automatic. No interrupting your communication flow to manage timers; Timely tracks all the time you spend in Help Scout in the background while you work. ## What it looks like All the active time you spend in Help Scout each day will automatically appear in Timely, like so: ![Help Scout time tracking](/cdn/63989016662e1a37ab1404bc_6257f2528a399536c48b0130_5df79685c2c1a8231acddaf8_Help_Scout_time_tracking.png) Just click on a tracked Help Scout entry to add it to your timesheet – or use our ready-made dashboards to quickly report and analyze all your customer communication activity. ## Never miss a minute of your work Timely tracks much more than just Help Scout. It automatically captures the time you spend in every web and desktop app you use for work – as well as billable time on travel. Get a completely accurate record of all your time – then ease your communication flow, report beautifully, and manage team time all from one place. No items found. 4.8 out of 5 ![G2 Best Support, Summer 2026](/cdn/g2_badge_best_support_summer_2026.svg)![G2 High Performer Small-Business, Summer 2026](/cdn/g2_badge_high_performer_small_business_summer_2026.svg)![G2 Leader, Summer 2026](/cdn/g2_badge_leader_summer_2026.svg)![G2 Leader Europe, Summer 2026](/cdn/g2_badge_leader_europe_summer_2026.svg) Trusted around the world We help over 5,000 businesses across 160 countries automatically record their time, stay connected with their teams and report accurately on their work. [Start your free trial](https://app.timelyapp.com/join)[Book a demo ![Icon of calendar](/cdn/678e8b2f757ed42b5c05c7f2_calendar_light-grad_1_.svg)](/book-a-demo/) "Ingenious, efficient and effective time tracking system" ![G2 User](/cdn/655e2589133c0e72f1585bcc_thumb_square_8d1687d4fed3288b57ea468dc81c7562.webp) David K. "Effective tool to help you keep track of time and stay productive" ![Photo of Jane](/cdn/63a45d6dc492cb1a26f0577b_janeS.webp) Jane S. Digital marketer and strategist "User-friendly and effective" ![Photo of Cory](/cdn/63a45d6dc492cb23d5f0577a_cory.webp) Cory (CJ) P. Co-Founder "Timely record my time automagically" ![Photo of Giovanni](/cdn/63a45d6db01249c07ba69bde_giovanni.webp) Giovanni D. IT Consultant "Timely is hands down the best time tracking app available" ![Photo of Law](/cdn/63a45d6ef79dbe4bc4b373f0_law.webp) **Law S.** "A great experience which has made my invoicing life much easier!" ![Photo of Christina](/cdn/63a45d6ba711d8653abdbad4_chirstina.webp) **Christina D.** Graphic Designer "So many valuable uses for Timely & Memory" ![Photo of Dan](/cdn/63a4605d0bd70682358d2097_dan.webp) Dan K. Business Coach/ Consultant "Black box for all your daily efforts" ![Photo of Anton](/cdn/63a45d6bee2304a16a419748_anton.webp) Anton K. Senior SAP ECM Consultant "A perfect tool to follow your time on projects" ![Icon of user](/cdn/63a45f4fb01249041aa6b1f9_user-01.svg) Lionel C. Management Consulting "Best time tracking app" ![Photo of Fis](/cdn/63a4602e6b5256452d559386_fis.webp) Fišerová K. Autor článků "Timely - our time management tool" ![Icon of user](/cdn/63a45f4fb01249041aa6b1f9_user-01.svg) Cecilia A. Project Leader "It's super easy tracking task details on timely without much hassle" ![Photo of Amrit](/cdn/63a45d6ea7cf5e5214edd7a9_amrit.webp) Amrit S. Software Development Consultant "Unbeatable time-tracking for many clients and projects" ![Photo of Laura](/cdn/63a45d6e14e99ccd2dd71882_laura.webp) **Laura C.** Project Manager "Best time tracking software on the market" ![Photo of Jenx](/cdn/63a461b014e99c1623d75e74_jenx.webp) Jens K. UX Designer "An excellent, intuitive time tracker that helped me actually start tracking my screen time" ![Photo of G2 User](/cdn/63a461ec04383d4b5f9cc7e2_unnamed.webp) **Gerrard L.** Director & Founder ![Photo of Law](/cdn/63a45d6ef79dbe4bc4b373f0_law.webp) **Law S.** ![Photo of Amrit](/cdn/63a45d6ea7cf5e5214edd7a9_amrit.webp) Amrit S. ![Icon of user](/cdn/63a45f4fb01249041aa6b1f9_user-01.svg) Lionel C. ![Icon of user](/cdn/63a45f4fb01249041aa6b1f9_user-01.svg) Lionel C. ![Photo of Law](/cdn/63a45d6ef79dbe4bc4b373f0_law.webp) **Law S.** ![Photo of Fis](/cdn/63a4602e6b5256452d559386_fis.webp) Fišerová K. Autor článků ![Photo of Dan](/cdn/63a4605d0bd70682358d2097_dan.webp) Dan K. ![Photo of Jenx](/cdn/63a461b014e99c1623d75e74_jenx.webp) Jens K. UX Designer ![Photo of Cory](/cdn/63a45d6dc492cb23d5f0577a_cory.webp) Cory (CJ) P. Co-Founder